Legal

Terms of Service

Effective Date: February 17, 2026 | Legal Entity: Mila-Tech Pty Ltd (trading as Mila-Ex)

1. Acceptance of Terms

By accessing or using the Mila-Ex API, website, or related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a binding legal agreement between you ("User," "Developer," or "Customer") and Mila-Tech Pty Ltd ("Mila-Ex," "we," or "us"), a company registered in South Africa.

2. Description of Service

Mila-Ex provides a unified cryptocurrency market data API that aggregates and normalizes data from multiple third-party exchanges.

  • Nature of Service: The Service is strictly a data aggregation tool. We do not operate an exchange, hold custody of funds, or execute trades on your behalf.
  • Read-Only Access: The Service is designed for "Read-Only" market data (Order Books, OHLCV, Tickers). We do not request or store withdrawal permissions or private keys that control funds.

3. Account Registration & Security

To access the API, you must register for an account and generate an API Key.

  • Credentials: You are responsible for maintaining the confidentiality of your API Keys. You agree to notify us immediately of any unauthorized use of your account.
  • Identity: You must provide accurate and complete registration information. Use of temporary or "burner" emails to bypass trial restrictions is prohibited and will result in a permanent ban.

4. Subscription, Billing & Cancellation

4.1. Free Test (Sandbox)

New users are eligible for a 5-Day Free Test. A valid credit card is required to activate the test to prevent abuse. You will not be charged during the test period.

  • Automatic Rollover: At the end of the 5-day test, your account will automatically convert to the paid subscription plan you selected at sign-up unless cancelled prior.

4.2. Paid Plans

We offer three subscription tiers:

  • Explorer: $9.50/month (4,000 requests/month)
  • Pro: $39.50/month (15,000 requests/month)
  • Premium: $54.50/month (40,000 requests/month)

4.3. Payments

All payments are processed securely via Stripe. Subscription fees are billed in advance on a monthly basis and are non-refundable once the billing cycle has commenced.

4.4. Cancellation

You may cancel your subscription at any time via your account dashboard. Cancellation will take effect at the end of the current billing cycle. We do not provide prorated refunds for partial months.

5. API Usage & Rate Limits

You agree to use the API within the limits defined by your subscription plan.

5.1. Rate Limits

  • Per-Endpoint Limits: Specific endpoints have hard limits (e.g., /exchange/orderbook is limited to 12 requests/minute).
  • Overall Limit: The system enforces a global safety limit of 10,000 requests per minute across all users to maintain stability.
  • Excessive Usage: Exceeding your plan’s monthly quota or rate limits will result in a 429 Too Many Requests error. Persistent attempts to bypass these limits may result in temporary or permanent API Key suspension.

5.2. Prohibited Use

You may not use the Service to:

  • Engage in any illegal activity or market manipulation.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service.
  • Resell, sublicense, or redistribute the raw API data to third parties without a specific Enterprise Agreement.

6. Intellectual Property

  • Our IP: Mila-Tech Pty Ltd retains all rights, title, and interest in the Service, including the API architecture, documentation, code samples, and "Mila-Ex" branding.
  • Data Rights: The raw market data (prices, order books) belongs to the respective underlying exchanges. Mila-Ex claims no ownership over the raw market data but retains ownership of the normalized format and aggregation methodology.

7. Disclaimers & Limitation of Liability

7.1. "As Is" Service

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for 99.9% uptime, we do not guarantee that the Service will be uninterrupted, timely, or error-free.

  • Exchange Availability: We are not responsible for downtime, API changes, or data errors originating from third-party exchanges (e.g., Binance, Coinbase). If an exchange goes offline, our API will return a standardized error (Code 118), but we cannot force the exchange back online.

7.2. No Financial Advice

The data provided by Mila-Ex is for informational and technical purposes only. It does not constitute financial, investment, or trading advice. You are solely responsible for your trading decisions and algorithms.

7.3. Limitation of Liability

To the maximum extent permitted by law, Mila-Tech Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

  • Loss of profits or trading losses.
  • Loss of data or goodwill.
  • Service interruptions or system failures.

In no event shall our total liability exceed the amount you paid to us in the three (3) months preceding the event giving rise to the claim.

8. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice or liability, for any reason, including but not limited to:

  • Breach of these Terms.
  • Failure to pay subscription fees.
  • Abuse of the API (e.g., DDoS attacks, scraping).

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Johannesburg, South Africa.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or a dashboard notification. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at: